1. General provisions.
1.1. These rules for the purchase and sale of goods (hereinafter referred to as the Rules) are a legal document binding on the Parties, which establishes the rights of Buyer and Seller, also obligations and responsibilities of Buyer when purchasing goods in web store www.shrimplake.com.
1.2. Andrej Rešetniak, certificate of individual activity no. 666260 (registered in State Tax Inspectorate), mob. phone 868765200, mailto:email@example.com , the Seller reserves the right to modify, amend or supplement the rules at any time, subject to the requirements of the law. Rules communicated to buyer on shop website also its mandatory to accept those rules during the order.
1.3. Rights to purchase in web store www.shrimplake.com have:
1.3.1. All persons who have reached the age of majority, whose capacity is not restricted by law;
1.3.2. Persons aged between 14 and 18, only with the consent of parents or carers, except when they are self-disposing of their income;
1.3.3. legal entities;
1.3.4. Authorized representatives of all the above mentioned persons.
1.4. The seller, also approving the rules, also guarantees that, in accordance with Rule 1.3. , the Buyer has the right to purchase goods in the shop.
1.5. The agreement between the Buyer and the Seller shall be deemed to be concluded from the moment when the Buyer's created the shopping cart in the shop, having indicated the delivery address, choosing a payment method and accepted Seller's rules, click on the button "Confirm order" (see item 5 "Ordering of goods, prices, payment order, terms").
1.6. Each contract concluded between the Buyer and the Seller is stored in eshop database.
2.1. Buyer can order good in web store by:
2.1.1. by registering with this email in the shop - by entering the data requested in the registration;
2.2. During the order (by using methods in 2.1), Buyer must provide all necessary information for Seller to proceed his order, Seller must indicate: name, surname, delivery address, telephone number and email address. We use those for shipping purpose and not disclose to anyone else.
2.3. By confirming these Rules, the Buyer agrees that the Customer's personal data mentioned in 2.2 is processed for the sale of goods and services, also for direct marketing and analysis needs (State data protection inspectorate registration id: P7103). We keep data no longer than 3 years.
2.4. By agreeing that the Customer's personal data will be processed by seller shop during purchase, the Buyer also agrees to receive email messages necessary for ordering goods by automated system, order statuses, invoices, delivery slips.
2.5. Buyer, by registering in web store undertakes to protect and not disclose any login details.
2.6 Сustomer at any time can request us list of data we have about him, able to request a change or complete deletion from system.
3. Buyer's rights and obligations.
3.1. Buyer has the right to purchase goods in the shop by following these Rules and Rules provided in other store pages.
3.2. The buyer has the right to cancel the purchase by writing an e-mail not later than14 (fourteen) business days after the date of delivery of the item, with the exception of cases where the contract can not be waived in accordance with the laws of the Republic of Lithuania (for example, when the contract is concluded for the sale of hygienic goods - bedding articles - see information on the website of the Consumer rights center at http://www.vartotojucentras.lt/istatymas.php?id=1038, "Return and exchange of non-food items", paragraph 18 .)
3.3. Rule 3.2. can only be used by The Buyer in the event that the item has not been damaged or has not substantially changed its appearance, nor has it been used.
3.4. The buyer undertakes to accept the ordered goods and pay the agreed price for them.
3.5. If the data provided in the Customer's registration form changes, the Buyer must immediately update them.
3.6. The Buyer undertakes not to transfer to third parties their login data. If the Buyer loses his login information, he must immediately inform the Seller by using communication method specified in the "Contacts" section.
3.7. Buyer using store services agrees with these Rules and undertakes to comply with them and do not violate the legal acts of the Republic of Lithuania.
4. Seller's rights and obligations.
4.1. The Seller undertakes to provide all conditions for the Buyer to properly use shop services.
4.2. If the Buyer attempts to harm the Seller's store‘s stability and security or breach of its obligations, the Seller has the right to immediately and without notice to restrict or suspend the Buyer's access to shop or, in exceptional cases, cancel the Customer's registration.
4.3. The Seller undertakes to respect the Buyer's privacy right to the Personal Information provided by the Buyer, specified in shop registration form.
4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address indicated by the Buyer.
5. Order of goods, prices, billing, terms.
5.1. Buyer can buy 24 hours a day, 7 days a week.
5.2. The Agreement shall come into force from the moment when the Buyer clicks the "Confirm the order" button, and upon receipt of the order the Seller confirms it – by sending the confirmation email to Buyer.
5.3. Price list for email In the shop and in the order form it is indicated in EUR, including VAT. As the seller is not registered with the VAT payer, the VAT is not deductible in the sales document.
5.4. The buyer can pay for the goods in one of the following ways:
5.4.1. By using integrated electronic Banking system for prepayment. To be able to use this payment method Buyer must sign an agreement with one of available Banking institutions: SEB; AB Swedbank; DNB Bank / Nordea Bank (Luminor); Danske Bank; Siauliu bankas; Medicinos Bankas. The Buyer transfers money to seller‘s bank account providing order number. The responsibility for personal data security in this case lies with the respective bank, since all monetary operations are carried out by the bank's system andbanklink aggrigation service provided by UAB OPAY solutions.
5.4.2. Payment by wire transfer, when the Buyer, after having printed the order and going to the nearest branch of the bank, transfers money to bank account available after completion of order.
5.4.3 Payment through the credit card system through the Opay (Citadele bank). The responsibility for data security in this case rests with the companies administering credit card management systems: Opay, Citadele, more infornatuib here https://opay.lt/mokejimo-paslaugu-sutarciu-archyvas/mokejimo-paslaugu-sutarties-bendroji-dalis/
5.4.4 Payment using the Paysera.com service. The responsibility for data security in this case lies with UAB EVP International
5.5 The buyer undertakes to pay the goods immediately. Only upon receipt of payment for goods the parcel of goods is started to be formed and the delivery term of the goods starts to run.
6. Delivery of goods.
6.1. When choosing a delivery service, the buyer undertakes to indicate the exact place of delivery of the goods.
6.2. The buyer undertakes to accept the goods himself. In the event that the Buyer can not accept the goods himself, and the goods are delivered to the specified address, the Buyer has no right to express Seller's claims regarding the delivery of the goods to wrong person.
6.3. The goods are delivered by the Seller himself or the Seller's authorized representative (courier).
6.4. The seller delivers the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms are preliminary and also do not apply in cases where the Seller's warehouse does not have the required goods and the Buyer is informed about the lack of ordered goods. In addition, the Buyer agrees that, in exceptional cases, the delivery of the goods may delay due to unforeseen circumstances beyond Seller's control. In such a case, the Seller undertakes to contact the Buyer immediately and to agree on the conditions for the delivery of the goods.
6.5. In all cases, the Seller is released from liability for violation of the terms of delivery of goods, if the goods are not presented to the Buyer or are not delivered on time due to the fault of the Buyer or due to circumstances beyond the Seller's control.
6.6. The Buyer must, in all cases, immediately inform the Seller if the goods are delivered in a molded or otherwise damaged package, also if the package contains not ordered items, or they quality, amount doesnt match the order.
6.7. In any case, the buyer must, at the time of delivery, if notice any of package damage, must indicate the remarks in the courier's delivery document or write a separate act for these damages. This Buyer must do with in courier presense, otherwise the Seller is released from liability to the Buyer for violations of the goods related to packaging violations.
7. Quality of goods, guarantees.
7.1. Every item sold in the web shop have reference in its description.
7.2. The seller is not responsible for the fact that the The goods in the shop may not match the size, shape and color of the goods in their color, shape or other parameters due to the characteristics of the monitor used by the Buyer.
7.3. The seller places a certain quality guarantee for certain types of goods, for which the specific term and other conditions are specified in the descriptions of such goods.
7.4. LED lamps must be used only in open-top tanks. Using under the hood violate warranty since it's against normal using condition according manufacturer requirements. Dead LED element amount should be more than 5% to claim warranty replacement. For example if you purchased LED lamp which has 180 diods, minimal amount of dead diods allowed by manufacturer is more or equal to 9.
7.5. If seller does not provide a quality guarantee for certain types of goods, relevant legislation provides a guarantee.
8. Return and replacement of goods.
8.1. Goods are repaired, replaced and returned in accordance with the Minister of Economy of the Republic of Lithuania in 2001. June 29 Order No 217 "Regarding the Approval of Rules for the Repayment and Amendment of Items, except for cases where the contract can not be waived under the laws of the Republic of Lithuania (when the contract is concluded for the sale of hygienic goods - bedding articles); see information on the website of the Consumer Center rights on the website https://www.vartotojucentras.lt/istatymas.php?id=1038, "Non-food items return and replace details", p. 18). Money for returned goods in all cases is transferred only to the payer's bank account.
8.2. In order to return the item (s) in accordance with 8.1 place of the Rules. The Buyer can do this within 14 (fourteen) business days from the day the goods are delivered, informing the Seller via ways of communication specified in the contact section, indicating the name of the returned goods, the order number and the reasons for the return.
8.3. The following conditions must be met when returning goods to the buyer:
8.3.1. the return item must be in the original, orderly packaging;
8.3.2. the product must be in good condition and not damaged by the Buyer;
8.3.3. the product must not be used, it has not lost its appearance (undamaged labels, unbreakable protective films, etc.) (this item does not apply in the case of returning a defective product);
8.3.4. the returned item must be the same as the Buyer received;
8.3.5. a purchase document must be provided for the return of the goods.
8.4. The Seller has the right not to accept Goods returned by the Buyer if the Buyer does not comply with the procedure for the return of goods laid down in Article 8.3.
8.5. In case of received wrong or defective product, the Seller undertakes to withdraw such goods and replace them with similar eligible goods.
8.6. In the event that the Seller does not have suitable goods for the replacement, the Buyer will be refunded the amount paid, excluding the price for delivery.
9. Responsibilities of buyer and seller.
9.1. The Buyer is solely responsible for the accuracy of the personal data provided to the Buyer. If the Buyer fails to provide accurate personal data in the registration form, the Seller is not liable for the consequences arising therefrom and acquires the right to demand direct damages from the Buyer.
9.2. The buyer is responsible for the actions taken using web shop
9.3 By registering the Buyer is responsible for transferring your login data to third parties. If the services provided by the shop are used by a third party who has joined using Buyer login data, the Seller considers this person as a Buyer.
9.4. The seller is exempted from any liability in cases where the loss arises from the fact that the Buyer, despite the Seller's recommendations and the obligations of the Buyer, did not understand these Rules, although such possibility was granted to him.
9.5 If Seller's store has links to other companies, institutions, organizations or individuals. the Seller is not responsible for the information or activities contained there, do not oversee, control, and do not represent these companies and individuals.
9.6. In case of damage, the damaged Party shall indemnify the other Party for direct losses.
10. Marketing and information.
10.1. The seller can initiate for various store promotions at his own discretion.
10.2 The seller has the right to change the terms of promotion without any notice, and cancel them. Any change or withdrawal of the terms and conditions of the promotions is only valid, i.e. from the moment of their execution.
10.3 The Seller sends all notices by communication ways indicated in the Customer's registration form.
10.4 The buyer sends all messages and questions to Seller's e-mail, phones provided in "Contacts" section of the shop.
10.5 The Seller is not responsible if the Buyer does not receive sent information or confirmation messages because of faulty internet connection, the network, or suppliers of e-mail services.
11. Final provisions.
11.1 These Rules for the purchase and sale of goods are concluded in accordance with the laws and legal acts of the Republic of Lithuania.
11.2. All disputes arising from the execution of these Rules shall be resolved by negotiation. Failing to reach an agreement, disputes shall be resolved in accordance with the procedure established by laws of the Republic of Lithuania.